BILLING TERMS & CONDITIONS
TERMS OF PURCHASE/SERVICE
The terms stated below apply to all products purchased on cubnova.com. For general inquiries or comments about our products, please contact our customer service team via [email protected].
PAYMENT METHODS
Payments for purchases made on Cubnova's website (cubnova.com) will be accepted through secure third-party services and approved payment methods, such as: Visa, Mastercard, PayPal, and Venmo.
TAX AND DUTIES
We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.
CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our Refund Policy.
RETURNS & REFUND
You have 30 days to decide if an item is right for you. If you would like to return the item, please contact us within 30 days of delivery. For full details, please refer to our Refund Policy.
CONTACT US
If you have any questions regarding your billing or orders, please contact us at:
Email: [email protected]
Phone: +86 15549367445
Address: Shop 105, Building 1 (Central Courtyard), Banghua Yichuangshe, Dajiangzhi Street, Haizhu District, Guangzhou City, Guangdong Province, 510000, China
